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Welcome to Captain Jay's Fish & Chicken in Detroit, a cherished gem for food lovers craving delicious, fresh seafood and chicken! Located at 14420 Seven Mile W, Detroit, MI, this eatery has set the bar high for fast-casual dining with its incredible service and mouthwatering menu. If you're looking for a place that combines quality, flavor, and an engaging atmosphere, then you've come to the right spot.
Customer reviews sing praises about the exceptional service. One patron, Brianna Ray, shared her joy over the friendly and helpful staff. She mentioned how the team jumps in to assist each other, making every visit smooth and welcoming. The sentiment echoed by Kala Williams, who attests to the "A1" customer service and insists that it’s the best place for biscuits in the city! It's clear that at Captain Jay's, customers are not just patrons—they're part of a family atmosphere where everyone is encouraged to enjoy the experience.
When it comes to the food, Captain Jay's doesn't disappoint. The standout dishes, renowned for their freshness and flavor, keep locals coming back for more. From perfectly fried fish that takes just eight minutes to prepare to the recommendations for their famous cheesecakes, the menu is crafted to please. Shon might prefer takeout, but many others, like Claudia Simone Hampton, have enjoyed their meals right there, reveling in the joyful chaos of a busy kitchen.
Ensuring a positive dining experience is paramount, as reflected in Anika G's feedback about the improved atmosphere since her last visit. Under the guidance of manager Amber, the team has stepped up their game, providing genuine interactions that enhance the overall dining experience. The call-back to address concerns showcases their commitment to customer satisfaction—something every restaurant should strive for.
If you’re in Detroit and craving a hearty meal, consider stopping by Captain Jay's Fish & Chicken. Your taste buds will thank you, and you might just walk away with a new favorite spot in the city!
“ The best one in the city , the cooks are soo nice they all help each other overall I was happy they have great cashiers I witnessed one persuade a lady to buy 6 or their amazing cheesecakes , I got my call in within a minute literally! And the one time I had to wait a little longer the gm and cooks Both came out and explained to me that fish takes 8 minutes and I was out in 3! ”
“ Wouldn't eat there. But will happily get my food to go! ”
“ I stay close to this one and go here all the time. The customer service is A1 and food always fresh. Rush hour can be a little timely but if you order ahead they got you. Oh yeah best biscuits in the city ”
“ Today I received a call back expressing my concern for the situation that happened yesterday. Today staff is so much more genuine and better atmosphere, also I truly appreciate Amber the manager and her employees. She has created a greater outlook on captain jays. I will give it another shot. Thank you ”
“ Very nice ladies took my order. Food was fresh & very good. I will definitely order from this location again. ”
“ The new staff at this location have really liven this Captain Jays up! They are super friendly and the food is still the same amazing quality! The wait is a little long, not too bad and the food is always hot and fresh to order! Quality takes time!! I waited a little longer than usual this last time because of many customers but one of the employees gave me a free drink and asked if I needed anything else while I waited. Customer satisfaction 100%! ”
“ W.7mile Captain Jay has always been one of my favorite locations sometimes you have a long wait time but they does their best & your food is fresh. They were open til 12am. My other favorite location is in Oak Park 9mile & Coolidge. I have yet to have had a bad experience & the chicken is ALWAYS FRESH COOKED ”
“ The first thing my niece wanted was capt Jay's, she is a Detroit native but has relocated elsewhere. The 7ml location has deals after 10:30 week days. ”